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Frequently Asked Questions

Find answers to common questions about AIaggregate, subscriptions, and how to get the most out of our platform.

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Apps & Installation

Do you provide Apps for AI aggregate?

We prefer Web Apps over native Apps for these reasons:

  • No Installation Required: No app store downloads, making access as simple as clicking a link.
  • Lower Storage Burden: Web apps don't consume device storage.
  • Cross-Platform Compatibility: Works seamlessly on any device without downloads for different operating systems.
  • Enhanced Security: Vulnerabilities are patched server-side, ensuring all users are protected immediately.
  • Rapid Innovation: Quicker implementation of new features without app store delays.
How to install the AI aggregate Web App on your device?
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Pro Subscription

How do I navigate to the subscription management page?
  1. Select the AI Aggregate Agent from the model selection dropdown in the top-left corner (you can search for "Agent").
  2. Type any character or word into the prompt box to make the Management Link appear.
  3. Click the link to access the subscription management page.
How can I view my user stats?
  1. Select the AI Aggregate Agent from the model selection dropdown in the top-left corner (you can search for "Agent").
  2. Type any character or word into the prompt box.
  3. View your user stats.
How can I switch from a monthly to a yearly subscription?

You can switch from a monthly to a yearly subscription at any time via the subscription management page.

How can I cancel my AI aggregate Pro subscription?

We're sorry to see you go. We're continuously improving our products and would greatly appreciate any feedback you may have at info@aiaggregate.org.

You can cancel your subscription anytime through the subscription management page. Simply select Manage and then Cancel Subscription.

Your Pro subscription will remain active until the next billing date, after which your account will automatically switch to AI aggregate Free.

Why does your service charge VAT, unlike many other AI providers?

Because we're committed to being a transparent, trustworthy partner. Sharing sensitive data with an AI provider requires absolute confidence in how your information is handled. That's why we comply with all regulations, including charging VAT. It's proof of our accountability as a serious business.

Many other providers sidestep these obligations by operating from unregulated jurisdictions. They avoid taxes and oversight while offering no transparency about who they are or how your data is used.

Our clients include individuals, corporations, doctors, lawyers, municipalities and government agencies – organizations that cannot afford to compromise on security or reliability. With us, you get a partner who takes your trust as seriously as you do.

Why is FastSpring or FSPRG mentioned on my credit card statement?

FastSpring (sometimes appearing as "FSPRG" on credit card statements) is our trusted Merchant of Record, responsible for processing payments and managing transactions for our products and services. They handle billing and ensure secure transactions, which is why their name appears on your credit card statement.

FastSpring is a reputable global e-commerce provider, serving thousands of businesses worldwide. You can rest assured that your purchase is safe and handled by a highly trusted company. In line with our philosophy of prioritizing your security and privacy, we never store your credit card details.

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Using AI aggregate

What do the $-$$$$ or free symbols mean in the model selection?

The symbols indicate the model resource usage:

free ~300 prompts/month. Fair use policy applies.
$ Pro users, ~5000+ prompts/month
$$ Pro users, ~500 prompts/month
$$$ Pro users, ~200 prompts/month
$$$$ Pro users, ~50 prompts/month

💡 Tips for Efficient Usage:

  • • Start new queries
  • • Formulate precise queries
  • • Use prompts sparingly and purposefully
  • • Break complex tasks into smaller steps
Can I use the Premium Models without any limits?

We have deliberately chosen not to adopt the industry-standard credits model and instead operate under a Fair Use Policy. Within the parameters of this policy, you can enjoy unlimited access to the Premium Models.

If your usage reaches 80% of the Fair Use threshold, you may receive a notification but can continue to use the Premium Models. Upon reaching 100% of your allocation, access will be limited to the Free Models until your usage resets at the end of the month.

However, you also have the option to regain access to the Premium Models immediately through a one-time purchase.

Why do you only offer Login via Microsoft, Google and Apple?

We've chosen to offer logins exclusively through Microsoft, Google and Apple to ensure the best possible experience and security for you:

  • No Personal Data Stored: We don't store personal data like passwords, enhancing your privacy.
  • Simple and Fast Login: No need to create another account or remember a new password.
  • Enhanced Security: These providers use the highest security standards.
  • Trustworthy and Private: Microsoft, Google, and Apple comply with global privacy standards like GDPR.
How can I close my account and delete my data?

To cancel your Pro subscription, please refer to the FAQ section above titled "How can I cancel my AI aggregate Pro subscription?".

If you also wish to stop using AI Aggregate Free and have your data deleted, you will need to email us at info@aiaggregate.org with your request.

As part of our commitment to your privacy and security, we do not store account details, thanks to our OAuth login system, nor do we handle payment information, which is securely managed by FastSpring. Upon your request for account deletion, your access credentials and prompt history will be permanently removed. But of course, you can previously export all your prompt history.

How can I copy markdown text from my answer to other apps with proper formatting?

We offer a free markdown converter tool. Simply copy the answer from your query into the markdown converter and you will get a formatted text with dots, emojis, formatted tables, text sizes etc. Ready to use in other apps such as Word, Pages etc.

Open Markdown Converter

Still have questions?

Can't find the answer you're looking for? Feel free to reach out to our team.

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